Your easy platform to drive engagement
& Social customer care
We have combined smart engagement features
with intuitive listening tools
to help you do your work better, faster, for less.
No credit card required
Beta Testers only
Limited Users
WHAT WE DO
We consolidate your social communications into a single cohesive relationship platform that reaches your consumer touch points across social media, messaging, and owned channels.
Monitoring
Listen to your customers & speed up your response time with a unified inbox. Deploy your social CM efforts at scale with smart automated tools.
Social Customer Care
Build customer service into your social strategy. Be consistent and attentive with your clients care and make every customer interaction count
Collaboration
Provide relevant and timely engagement by pinpointing assigned messages. Task team members , inform context with custom workflows.
Why Choose Us?
We help you enable meaningful conversations at scale, from day 1
Social media comments impact sales and brand equity. We provide a proactive approach to managing engagement to interact with your audiences at scale and drive 1-to-1 conversations that foster meaningful relationships and dramatically increase lifetime customer value.
We help you stay in phase with your customers
Intuitive features will keep you in phase with your customers and enable you to do your work in less time. Compelling tools help you put your customers at the heart of your business, Increase exposure, Improve traffic, generate leads and grow fan loyalty,
WHAT YOU GET
Social Management tools that allow you, from day 1,
to increase exposure, generate leads and grow fan loyalty
All in 1 Social Inbox
Focus on what needs immediate attention with a single view. Listen to your customers stream of all your social messages.
Community Management
Social tools help you put your customers at the heart of your business, Increase exposure, Improve traffic & generate leads.
Social CRM
Access conversation histories and relevant contact details to inform context and provide personalized responses to incoming messages.
Customer Care
Manage your social customer care workload. Avoid inadequate replies, improve CX and make every customer touchpoint matter.
Teamwork
Leverage a smart toolset to automate your work, resolve essential tasks increase and monitor productivity.
“Trust is built when someone experiences a brand that acknowledges a problem and then works to address it”.
Start simple. Be realistic. Deliver results from day 1
Social Media Managers
Spend less time with manual tasks and more time giving your audience what it wants: authentic and personalized experiences. Be there for your customers and leverage the power of the smart inbox.
Reputation Defenders
Monitor and moderate social activities of your brand. Create customizable streams and workflows to effectively listen to the voice of the customer and protect your brand and loyal fans.
Social Customer Care
Deliver the kind of relevant, responsive social care that creates long-term satisfaction and loyalty. For proven results, use a holistic CX approach to access information easily and rapidly.
EXPLORE OUR ADVANCED FEATURES
We scale with your business objectives and team efforts
Team Management
Enjoy the flexibility to manage your social media to best suit your goals. Scale and adapt to your business trajectory.
Team Reports
See how quickly and how often team members reply and complete tasks. Measure productivity and deliver results.
Message Tagging
Label and sort inbound social messages to access communications related to specific topics and business objectives.
Advanced filters
Filter your social messages based on tags, and message type. Surface the metrics that matter most. Focus on what matters most.
Custom rules
Boost productivity with custom rules and filters. Auto complete replies with smart workflows and enhance engagement.
Reserved For Early Adopters and Limited Invited Customers
JOIN THE PRIVATE BETA
Beta Plan -Limited users
60 days
FAQ
Hodos Analytix is PCI SAQ-A compliant. Payment transactions are outsourced to third-party payment processors compliant to PCI-DSS Level 1.
Read More in the Help Center
