Pinpoints the polarity of text . The user can pinpoint the negative comments from the neutral and positive comments.
Manage all your streams of social messages in one inbox. Respond, engage and categorize messages for your workflow.
Crisis AnalyserExtract the text comments and reviews that are indicative of negative claim, complaint, to detect the premises of crisis.
Intent AnalyserExtracts the text comments and reviews that are indicative of purchasing related intent expressed in terms of purchase intentions, desires, or abandonments and requests for guidance or advice.
Brand GuardKeep your social media pages free from spam and inappropriate comments, harmful to your loyal fans. Receive email alerts, take action and clean your property from offensive and toxic content 24/7.
Brand Passion Index
Measure the tone of your customers conversations about your brand and the emotions and semantic attributes that your clients discuss. You can use these insights to drive your brand messaging, increase your share of voice, and strengthen your brand loyalty. It allows to see whether you are doing Ok or doing Great and shows a clear indicator of success.