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SERVICES

Outperform your competitors by making faster, better-informed business decisions.

Marketing​

Brand marketers can manage earned and owned social media and easily tackle engagement, that delivers actionable insights.

Customer Care

Customer experience can engage with customers, route and escalate issues, and opportunities across the customer journey.

Public Relations

Track changes in sentiment to identify threats before they escalate. Access pressing comments and respond.

Sentiment Analysis to assess the social sentiment of you brand or product

Understand the social sentiment of your brand, product or service while monitoring online conversations​ ​​to help reveal what’s behind customers’ decisions and behavior.

Mentions to track what people say about you or your business

Measure the number of earned and owned @mentions in social ​conversations ​for reputation and brand perception purposes and define what drives the narratives.​

Language Analysis for social media conversation

Automatic Language detection allows you the classification of your social media comments according to both their language and to fine tune your messaging per language group​.​

Gender Analysis for personalisation

Get the view per gender group and see how differences or common attributes define your audience​ ​​for customized advertisement​ and personalized customer service.​ 

Brand Health to measure the strength of emotions towards your brand

How strong consumers feel about your brand or company and  measure the overall direction of how consumers feel about you brand’s marketing and customer service​.

PRICING

Choose your best plan

Beta Plan

14 days

$0
1 user seat
1 social profile
5000
Sentiment Analysis dashboard
Opinion Analysis dashboard
Topics Analysis
Campaign Analysis
@Mention dashboard
Brand Love Index
Language filter
Gender Analysis
Brand Safety
Brand Moderation & Alerts
Reputation Alerts
Engagement
Number of Projects 5
Dark Mode
3 days historical data
PDF Reports and Exports

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Automation 

Save time and money by automating time consuming  tasks and engagement with a smart tool box . 

  • Add rules to prioritize engagement
  • Monitor influencers and brand Vips
  • Tackle brand disruptors with smart tracking tools
  • Stay ahead of events with custom tasks
Opinion Analysis 

Guide your strategy with sentiment scoring from clients preferences, needs and wants.

  • Intercept Customer buying inquiries
  • Improve lead flow
  • Decrease customer churn
  • Lead your innovation effort with customer experience
Brand Protection 

Unchecked, the Comment sections can become fertile grounds for toxic chatter and unanswered complaints.

  • Remove harmful comments and protect the brand and your loyal fans
  • Screen chatter that distracts your message and conversations
  • Automatically detect and hide highly negative comments
  • Trigger alerts and route your comments to your workflow
Content Strategy 

Uncover the trending topics in your market that can boost  brand messaging and align your campaign.

  • Learn what topics people are discussing across your campaigns
  • Inform ideas for new products or services
  • Provide highly-targeted advertising to customers
  • Access content ideas your audience will engage with
Publishing 

Build and Plan your Publishing strategy from  a centralized platform 

  • Create, add images, videos, tags
  • Get your posts approved by your workflow
  • Queue your campaigns
  • Check out your Post analytics